SUMMARY:

Responsible for providing dining service to all customers in an efficient, courteous and professional manner displaying a high standard of customer services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Interacts effectively with the public and Team Members. Perform excellent customer service at all time.
  • Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards.
  • Maintains compliance with all regulations of health and sanitation standards as well as all applicable federal, state, local laws/ordinances; to include maintaining applicable food safety certification.
  • Performs necessary tasks to service customers, i.e. taking and filling all food and drink orders and assisting in maintaining customers dining area in a clean and neat manner.
  • Monitors customer needs on a continual basis ensuring all requests will be promptly fulfills.
  • Performs as a team member with; Venue Hosts, Supervisors, Food Servers, Bus People and Kitchen Staff in producing a smoothly and efficiently run operation.
  • Assists if needed with clearing and bussing tables.
  • Responsible for maintaining a consistent and regular attendance record.
  • Assists other restaurant personnel with maintenance (side work, opening/closing duties) as necessary.
  • Any reasonable request made by management.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:

High School diploma or GED preferred. Previous food server experience preferred.

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of organization.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. The Team Member frequently is required to stand and walk.

The Team Member is frequently required to lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.