Job Description
This internship is designed for enrolled PRCI Tribal Members interested in furthering their careers and exploring opportunities for advancement in Casino Operations, specifically in the role of Table Games Manager.
The Intern will have the opportunity to gain up to (3 years) of on-the job training, education and experience necessary to understand and perform the duties of the position by successfully completing all tasks and assignments listed in the Intern Work Plan Outline. Additionally, the Intern will participate in in-house leadership training, as well as outside seminars, webinars, conferences, and education to enhance their skills and broaden their knowledge. The Intern will be expected to acquire certification(s) appropriate to the high level of responsibility this position requires.
The Intern will learn to support the Director of Table Games in the overall administration of all operations and functions of the Table Games Department in alignment with the objectives and goals of the Company and in full accordance with all operational policies and procedures and ensure that all department activities are performed effectively and efficiently.
When the internship is deemed successfully completed, the participant will receive a Certificate of Completion which may be used when applying to future positions.
Job Responsibilities
- Work collaboratively with the Director of Table Games, other Executive leadership personnel, and TMCDPA to complete all portions of the internship outline/work plan.
- Interact effectively with the public and Team Members and performs excellent customer service at all times.
- Assist the Director of Table Games to formulate and administer departmental policies and activities and develop realistic short and long-term goals and objectives for the department in alignment with those of the property.
- Under the guidance of the Director of Table Games, perform general management of the gaming operations of the Company.
- In consultation with the Director of Table Games, review analyses of operations, costs and forecast data to determine Table Games’ organizational progress toward stated goals and objectives.
- Confer with the Director of Table Games to review achievements and discuss needed changes in goals or objectives resulting from current or projected future status or conditions.
- Serve as a member of the Operations Committee, attending weekly status meetings, as requested.
- With supervision, implement, design, and monitor all Table Games training programs and seminars directed at developing and enhancing Team Member skills.
- Learn the process for approving large credit extensions.
- Maintain strong working knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, game protection, policies and procedures.
- Under guidance of the Director of Table Games, ensure the optimal operational efficiency of the department with continual contact and walk through observations of all areas of responsibility including the Casino Floor.
- With the Director of Table Games, review and evaluate Table Games departmental performance, working through shift managers to take appropriate steps in resolving unsatisfactory results or conditions.
- Develop and participate in special projects as required by management.
- Set priorities for Casino Operations Managers, providing guidance and assistance as needed.
- Initiate and maintain communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
- Review and approve or deny recommendations and suggestions to hire, transfer, suspend, layoff, terminate, recall, promote, discharge, evaluate, assign, train, develop, reward or discipline Team Members in the department as necessary, and maintain appropriate staffing levels.
- Responsible for the inventory of table games equipment.
- Develop and review revenue forecast to reach targeted table game drop dollars and hold percentage.
- Maximize overall table games profitability.
- With guidance, implement new table game products in a timely and competitive fashion.
- Review floor mix of games to maintain freshness, customer appeal and maximization of win.
- Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed.
Job Requirements
Must be an enrolled member of the Picayune Rancheria of Chukchansi Indians
Bachelor’s degree in Business Administration or related field preferred, with specialized training and/or five or more years of experience in Table Games Operations.
3+ years of experience at a management level preferred.
A minimum of five years in casino Table Games Operations required.
Complete knowledge of all table games policies and procedures required.
Computer skills required and proficient in appropriate software.
Strong organizational and communication skills required.