SUMMARY:

Responsible for lead duties, new staff training and monitoring for quality assurance while utilizing technical, interpersonal and critical thinking skills under the guidance and support of a supervisor ensuring approved Company policies, procedures and standards are adhered in order to maintain the highest level of housekeeping while still performing the duties of EVS attendant.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Interacts effectively with the public and Team Members. Performs excellent customer service at all time.
  • May be responsible for distributing keys and supplies to the EVS employees on assigned shift may communicate assigned areas and special projects to EVS employees on assigned shift Makes sure equipment is signed out/in properly at beginning and end of shift, and ensures the proper use of supplies and equipment/ radios with proper count at the end of every shift at all times.
  • Continuously monitors all EVS operations to ensure employees are in their assigned areas. Checks to make sure the project people have proper supplies and equipment to complete the job.
  • Assists in the training of proper chemicals handling procedures in accordance to Safety Data Sheets and maintains up to date knowledge of SDS.
  • Maintains all work areas and ensures EVS equipment is free of safety violations. Reports any hazardous conditions or broken equipment immediately to Shift Manager.
  • Responsible for employees complying with established safety precautions when using equipment and supplies.
  • Make recommendations and suggestions to hire, promote, reward, and evaluate, EVS employees on assigned shift.
  • Assists in performing EVS duties as required
  • May be used as an usher as needed by management for events.
  • Performs any reasonable request made by management.

PERFORMANCE REQUIREMENTS

To perform this job successfully, an individual must be able to satisfactorily:

  • Perform job duties, demonstrate excellent work habits, and deliver exceptional service to internal and external guests.
  • Exhibit the highest degree of professionalism, including appearance, attendance, reliability, teamwork, ethics, integrity, and comply with all governing policies and procedures.
  • Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
  • Maintain a high level of organization, including an orderly and neat work area and excellent time management skills leading to the highest levels of productivity.
  • Demonstrate a desire to succeed and willingness to help others succeed.
  • Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
  • Serve as contributing Team Member of CGRC enhancing operations in all its business endeavors.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required; two years EVS/Housekeeping experience, and /or one year Lead experience preferred or Equivalent combination of education and progressive and relevant direct experience may be considered in lieu of minimum educational/experience requirements.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Must have exceptional typing and penmanship

MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY:

Ability to apply commonsense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with only occasional or no variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to lift and/or move up to 100 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee works with or near moving mechanical parts and occasionally in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, risk of electrical shock, and vibration.

The noise level in the work environment is usually loud. When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.