SUMMARY:

Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Interacts effectively with the public and Team Members. Performs excellent customer service at all time.

• Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms.

• Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.

• Responsible for maintaining a consistent and regular attendance record.

• Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.

• Removes trash and debris from guest rooms.

• Strips beds, collects dirty linens, and makes beds with fresh linens.

• Replenishes linens, amenities and other supplies in guest rooms.

• Reports items found in guest rooms to Floor Supervisor and Security. Tags lost and found items properly.

• Routinely inspects guest rooms for maintenance needs, such as burnt-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems, and reports same to the Housekeeping Office, for proper resolution.

• Provides extra towels, sheets, pillows and /or rollaway to guest room upon request of front desk.

• Takes responsibility for a “Pass Key” during assigned shift, turning it in at the end of the shift to the appropriate person.

• Responsible for maintaining a consistent, regular attendance record.

• Any reasonable request made by management.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or GED preferred. Minimum of six months prior Housekeeping experience required, preferably in a hotel environment.