SUMMARY:

Heavy Duty Attendant will be responsible for the thorough cleaning of the facility to include: sweeping, vacuuming, dusting, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing work and guest supplies. Responsible for maintaining and deep cleaning all floor surfaces such as carpet, wood and vinyl. Duties include the deep cleaning and vacuuming of vents in accordance to the safety standards. Assigned areas may vary from casino to all other areas owned by the Picayune Rancheria of the Chukchansi Indians.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Interacts effectively with the public and Team Members. Performs excellent customer service at all time.
  • Shampoos carpet by using extractor and other machinery to include the moving and/or pushing furniture.
  • Maintains cleanliness of assigned areas by utilizing equipment such as pan and broom, vacuum, extractors, Unger kits, scrubbers etc.
  • Cleans tile, wood, and vinyl flooring by scrubbing, stripping and waxing.
  • Cleans and vacuums vents to include working on a scissor lift.
  • Ensures that all cleaning materials, chemicals and equipment are used per the manufacturer’s instructions.
  • Reports any hazardous conditions or broken equipment immediately to the supervisor.
  • Advises management of repairs, or supply shortages in assigned areas and is accountable for cleanliness and overall condition of assigned area.
  • Complies with established safety precautions when using equipment and supplies.
  • Performs other related duties as may be required.
  • Maintains a consistent, regular attendance record and communication with management
  • Performs any reasonable request made by management.

PERFORMANCE REQUIREMENTS

To perform this job successfully, an individual must be able to satisfactorily:

• Perform job duties, demonstrate excellent work habits, and deliver exceptional service to internal and external guests.

• Exhibit the highest degree of professionalism, including appearance, attendance, reliability, teamwork, ethics, integrity, and comply with all governing policies and procedures.

• Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.

• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills leading to the highest levels of productivity.

• Demonstrate a desire to succeed and willingness to help others succeed.

• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.

• Serve as contributing Team Member of CGRC enhancing operations in all its business endeavors.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and EXPERIENCE:

High School diploma or GED equivalent preferred. Previous housekeeping experience preferred. Previous knowledge on the use of floor buffers and carpet extractors

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to communicate with supervisors and other team members.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply commonsense reasoning to a variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The Team Member frequently is required to stoop, kneel, crouch, or crawl. The Team Member is occasionally required to climb or balance. The Team Member is regularly required to lift and/or move up to 50 pounds and is occasionally required to lift and/or move up to fifty pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.

While performing the duties of this job, the Team Member regularly works near moving mechanical parts and is regularly exposed to risk of electrical shock. The Team Member is regularly exposed to risk of exposure to cleaning chemicals used in the maintenance of the property and is required to work in a smoke filled environment.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.